I have worked in care for 18 years, including 15 years with Monarch/RDCP, and have been a care home manager for the past 14 years. I started my journey as a domiciliary care assistant and knew from my very first shift that I had found the right career for me. Before this, I had a management role in a different field, but after taking voluntary redundancy at 36, I chose to follow my passion for care—a decision that has shaped my career ever since.

I was originally inspired by a childhood ambition to become a nurse. Although circumstances meant I couldn’t pursue that path at 18, moving into care gave me the opportunity to still make a meaningful difference in people’s lives, which is what I enjoy most about my role.

My key strengths lie in listening and understanding people, whether that’s supporting a resident, a family member, or a colleague. I take pride in identifying small changes that can improve someone’s wellbeing and in leading a team that is dedicated to making a real difference every day.

My approach is simple—I make time for people. I pay attention to how someone is feeling, even through small cues like body language, and offer support when it’s needed. Sometimes just asking if someone is okay can make all the difference.

Outside of work, I enjoy making the most of each day. I love spending time with my dog, Bertie, especially on long walks in the forest, and I’m passionate about live music, regularly travelling to gigs and enjoying those shared experiences with others.